7c771's Commitment to Protecting Your Information
Our Privacy Policy explains how your personal information is collected, used, and protected — with complete transparency.
1 Introduction & Scope
This Privacy Policy ("Policy") applies to all services of the 7c771 platform and its associated websites.
7c771 is committed to providing a safe and transparent online gaming environment for users in Bangladesh. We believe you should have full control over your personal information. This Policy clearly explains what information we collect, why we collect it, and how we keep it secure.
By using our platform, you agree to the terms of this Privacy Policy. If you disagree with any part of it, please stop using our services and contact our support team.
2 What Information We Collect
We only collect information that is necessary to provide our services.
Personally Identifiable Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- Password (stored in encrypted form)
Financial Information
Information required to process deposits and withdrawals:
- Payment method details (bKash, Nagad, Rocket, Upay numbers)
- Bank account details (for bank transfers)
- Transaction history
- Deposit and withdrawal records
Note: No card numbers or bank PINs are stored directly on our servers.
User Activity Information
Information collected automatically while using the platform:
- Login and logout times and dates
- Game history and preferences
- Betting patterns and activity
- Session duration
Technical Information
Information about your device and connection:
- IP address
- Device type and operating system
- Browser type and version
- Cookies and session data
- Referral source (where you came from before visiting the site)
3 Purpose of Using Information
We use the collected information for the following legitimate purposes.
Account Management
Your information is used to create, verify, and secure your account. Age verification ensures that only those who are 21 years or older can access the service.
Financial Transactions
Financial information is required to process deposits, withdrawals, and bonuses. This includes confirming our ৳300 minimum deposit and completing withdrawals within 1 hour.
Customer Support
Your information is used to communicate with you and resolve issues. This helps 7c771 deliver fast and effective service through 24/7 live chat and email support.
Fraud Prevention
Technical information is analyzed to detect suspicious activity and ensure platform security.
Service Improvement
User experience is analyzed to continuously improve the platform's gaming content, payment methods, and interface.
Important Notifications
Your contact information is used to inform you of important account updates, policy changes, and security alerts.
4 Information Sharing Policy
7c771 never sells your personal information. Information may be shared with third parties only in the following limited circumstances.
Service Provider Partners
We work with certain trusted third-party service providers to operate our core services, such as payment processors (bKash, Nagad, Rocket, Upay, and banking partners) and technology service providers. Only the necessary information is shared with these partners, and they operate under confidentiality agreements.
Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. Such disclosures are always limited to the minimum amount necessary.
Security Protection
Information necessary to protect the platform's security, our users' interests, or our assets may be shared with the appropriate authorities. The same applies in cases of cooperation for fraud prevention.
5 Cookies & Tracking Technologies
Our platform uses cookies to improve your experience.
Essential Cookies
These cookies are essential for the platform's core functionality. They are used to maintain login sessions, perform security verification, and save your preferences. Without these cookies, the site may not function properly.
Analytics Cookies
These cookies are used to analyze usage statistics of our platform. They help us understand which pages are used most or where users encounter difficulties, and contribute to improving the quality of our service.
Performance Cookies
Used to monitor the site's loading speed and performance. These do not identify you personally but help ensure the overall platform performance.
Cookie Controls
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly. Contact our support team for more details.
6 Data Security Measures
7c771 has implemented industry-standard technical and organizational measures to protect your information.
Encryption & Cybersecurity
- All data transmissions are secured through SSL (Secure Socket Layer) encryption.
- Passwords are encrypted and stored using strong hashing algorithms.
- Financial transaction data is processed in accordance with Payment Card Industry security standards.
- Our servers undergo regular security audits.
- Automated protection against suspicious login attempts is in place.
Access Controls
- Your information can only be accessed by authorized personnel.
- Each staff member's access is aligned with their specific responsibilities — the principle of least privilege is followed.
- All internal access logs are recorded and reviewed regularly.
- Staff are regularly made aware through our privacy training program.
7 Data Retention Period
We retain your information only for as long as necessary for the specified purpose.
For active accounts, your information is retained for the entire duration the account remains active. Even after account closure, the following information may be retained for a specified period:
- Financial transaction records: Long-term retention to meet legal requirements and resolve disputes.
- Identity verification documents: For the period required under applicable law.
- Communication history: For a limited period to ensure customer service quality.
- Technical logs: For a limited period for security analysis.
Once the specified period has passed, your information is securely deleted or anonymized in a way that no longer allows you to be identified.
8 Your Rights Regarding Your Information
You have the following rights regarding your personal information.
Right to Access
You can request at any time to know what information we hold about you.
Right to Rectification
If any of your information is incorrect or incomplete, you can request a correction. This can be done through your account settings or via the support team.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained if there are legal obligations to do so.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be restricted.
Right to Data Portability
You can request to receive your information in a structured, machine-readable format.
Right to Object
You can object to certain types of processing of your information, particularly its use for marketing purposes.
To exercise these rights, contact our support team:
9 Protection of Minors
Age Verification Policy
7c771 strictly enforces a 21+ age policy. Our platform is for those aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification is completed during account registration. If we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be deleted.
10 Policy Changes & Updates
Update Notification
7c771 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notice about the updated policy will be shown when logging into the platform.
- The date on which the new policy takes effect will be clearly stated.
Continuing to use the platform after the update will indicate that you have agreed to the new policy. If you have any questions after the policy change, please contact us.
11 Contact Us
Please contact us for any questions or concerns regarding the privacy policy.
Live Chat Support
7c771's live chat service is available 7 days a week, 24 hours a day. Support is available in both Bengali and English. For immediate privacy-related questions, live chat is the fastest channel.
Email Contact
Please contact us by email for formal requests to access, correct, or delete your information. Our privacy team will review your request and take the appropriate steps.